Support Board
Date/Time: Thu, 30 Jul 2026 23:28:31 +0000
Post From: 46-second delay before startup Chartbooks open (clean installation)
| [2026-06-16 08:12:38] |
| User723144 - Posts: 3 |
|
Thanks for replying. After enabling "Order rejected.wav" in "List of Files Downloaded on Software Startup" the 46" delay returns as follows: 2026-06-16 07:48:23.527 | Performing login for updated account information. 2026-06-16 07:48:25.580 | Successfully processed Sierra Chart account data. 2026-06-16 07:48:25.580 | Requested user files to download. 2026-06-16 07:48:26.406 | File to download: Order rejected.wav. Action: 0 2026-06-16 07:48:26.406 | User files to download complete 2026-06-16 07:48:26.406 | Restarting getting list of user files to download because of pending request 2026-06-16 07:48:27.592 | 2026-06-16 07:48:27.592 | SC Data | Connection to server complete. 2026-06-16 07:48:27.592 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-06-16 07:48:27.592 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-06-16 07:48:41.415 | Requested user files to download. 2026-06-16 07:49:27.812 | Files to Open on Startup | Opening file: ExampleChartbook.cht The file is reported as complete at 07:48:26, yet startup Chartbook opening does not begin until approximately 46 seconds after the second "Requested user files to download" message. |