Support Board
Date/Time: Thu, 30 Jul 2026 23:30:26 +0000
Post From: 46-second delay before startup Chartbooks open (clean installation)
| [2026-06-16 01:33:11] |
| Sierra_Chart Engineering - Posts: 24347 |
|
We cannot reproduce this problem. This is what we see: 2026-06-16 01:30:01.530 | Requested user files to download. 2026-06-16 01:30:04.943 | 2026-06-16 01:30:04.943 | SC Data | Connection to server complete. 2026-06-16 01:30:04.944 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-06-16 01:30:08.173 | Files to Open on Startup | Opening file: ExampleChartbook.cht There is no long delay. The long delay would indicate that in your case there are user files to download. We need to see the Message Log to see what those files are. They are taking a long time to complete in your case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |