Support Board
Date/Time: Thu, 30 Jul 2026 23:30:12 +0000
Post From: 46-second delay before startup Chartbooks open (clean installation)
| [2026-06-15 17:07:44] |
| User723144 - Posts: 3 |
|
I found that disabling "File Download" in my account settings eliminates the approximately 46-second startup delay. However, I do not understand why the delay occurs. According to the Message Log, the only file listed was: Order rejected.wav and "User files to download complete" was already logged before the 46-second wait. The WAV file already existed locally as well. So it is not clear what Sierra Chart is waiting for during those 46 seconds before opening the startup Chartbook. |
