Support Board
Date/Time: Tue, 28 Jul 2026 05:47:10 +0000
Post From: Apparent Depth Data Issue with Certain Servers
| [2026-06-10 20:45:18] |
| John - SC Support - Posts: 47358 |
|
zippyzip: CC208 and GPM2000 are referencing issues with the Bid and Ask Depth Bars, for which we knoww there is an issue when the number of depth levels gets to our limit of 1400. We have asked them to try a couple of different settings to resolve this. CC208 does mention a problem with depths not being real, but they did not supply anything specific to this, so there is nothing for us to look into related to it. We simply can not tell anything from the images you supply. It may be obvious to you, as you were watching your charts, but we are looking at a snapshot. To us, it just looks like some single very large value at a certain price level. We can not tell that the numbers are being overwritten. We would need an image that has that area expanded so we can see the individual numbers that are being displayed at that level. It's not that we don't appreciate help, but we have to deal with the indivdiual items and help where we can. Those images and the information simply were not specific enough for us to look into anything. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |