Support Board
Date/Time: Tue, 04 Nov 2025 11:57:43 +0000
Post From: SC Data Feed is freezing upon price spikes (CL Futures - Nymex)
| [2014-10-08 18:48:54] |
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We are looking into this. What we do not understand is we only see an interruption of one second on the server but data is not indicated to be available for nearly 2 minutes in your case. So did you actually notice the symbols were not updating for nearly 2 minutes? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |