Login Page - Create Account

Support Board


Date/Time: Wed, 10 Jun 2026 17:43:44 +0000



Post From: Apparent Depth Data Issue with Certain Servers

[2026-06-10 15:38:35]
John - SC Support - Posts: 46606
When the number of Market Depth levels is at the Sierra Chart limit of 1400, then the Bid and Ask Depth bars have problems with some of the calculations. If you set the following to be 1399, then this should resolve it:
Chart Settings: Number of Levels for Bid/Ask Depth Calculations (Chart >> Chart Settings >> Market Depth menu)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing