Support Board

Date/Time: Thu, 25 Apr 2024 15:31:40 +0000

Post From: SC Data Feed is freezing upon price spikes (CL Futures - Nymex)

[2014-10-08 16:25:31] Link To Thread - Link To Post [Go To First Post]
User30668 - Posts: 108
This is all. Not a minute. We need to see more lines in the Message Log around this time, from you. What I meant was that the Data Feed did not restart by itself. It kept frozen during that one minute until I manually disconnected and reconnected. Regarding the message log, while I was selecting more lines around that time as you requested, I noticed that the data feed had already failed before during 11 seconds at 15:05:53 (UTC) and was restored at 15:06:04. At that time it restarted by itself. "Real-time data for symbol CL-201411-NYMEX is currently unavailable. \| 2014-10-08 15:05:53 Real-time data for symbol CL-201411-NYMEX has been restored. \| 2014-10-08 15:06:04 Intraday data recording state for symbol CL-201411-NYMEX is set to pending. \| 2014-10-08 15:06:04" I didn't notice that failure because I wasn't in front of the screen at that time. I am attaching the message log around the time of both failures as requested. Let me know if you need any further information from me. Thank you.


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