Support Board
Date/Time: Tue, 04 Nov 2025 15:54:48 +0000
Post From: SC Data Feed is freezing upon price spikes (CL Futures - Nymex)
| [2014-10-08 16:25:31] |
| User30668 - Posts: 108 |
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This is all. Not a minute. We need to see more lines in the Message Log around this time, from you.
What I meant was that the Data Feed did not restart by itself. It kept frozen during that one minute until I manually disconnected and reconnected.Regarding the message log, while I was selecting more lines around that time as you requested, I noticed that the data feed had already failed before during 11 seconds at 15:05:53 (UTC) and was restored at 15:06:04. At that time it restarted by itself. "Real-time data for symbol CL-201411-NYMEX is currently unavailable. | 2014-10-08 15:05:53 Real-time data for symbol CL-201411-NYMEX has been restored. | 2014-10-08 15:06:04 Intraday data recording state for symbol CL-201411-NYMEX is set to pending. | 2014-10-08 15:06:04" I didn't notice that failure because I wasn't in front of the screen at that time. I am attaching the message log around the time of both failures as requested. Let me know if you need any further information from me. Thank you. |
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