Support Board
Date/Time: Wed, 03 Jun 2026 16:55:28 +0000
Post From: My charts wont load any historical data
| [2026-06-03 13:33:49] |
| John - SC Support - Posts: 46455 |
|
As we pointed out in another posting of yours, you do not currently have any exchanges active for our Denali Exchange Data Feed. As such, you are getting your data from Rithmic. Most likely you have the fields for the Historical Data for Rithmic blank in our Data/Trade Service Settings, which would be why you are getting the error message. The fastest solution is to add funds to your account and activate the exchange(s) for which you want real-time data for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |