Support Board
Date/Time: Mon, 13 Jul 2026 02:52:01 +0000
Post From: Bad Data Freezing at 10:13am
| [2026-05-29 05:38:38] |
| Sierra_Chart Engineering - Posts: 24244 |
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As we went through our servers for distributing data to users, we did come across a delay of 20 seconds at that time, on one of the servers. It is associated with one particular Internet connection. We will see what we can do to solve that. This delay though did not affect any of the equity index futures. There was no delay logged for any of those. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-05-29 05:39:12
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