Support Board
Date/Time: Thu, 28 May 2026 18:54:41 +0000
Post From: Bad Data Freezing at 10:13am
| [2026-05-28 16:00:11] |
| Rui S - Posts: 242 |
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Hello Support, I just want to let you know that I experienced a bad data freezing on NQ Futures at 10:13am for almost a minute, when some big players decided to dump a massive amount of contracts in the market, making it move more than 100 points. My internet and internet backup were normal, as Denali servers were as well. So I guessed it was an overload with CME system and just waited. One minute later everything got back to normal. A few minutes ago I received an email from AMP that confirms what I thought. Dear Clients, We have received notice from CQG that they are experiencing technical problems affecting market data for CME. They say this is market data issue only, no issue with order routing. You should be able to close any open positions and cancel any working orders. All customers will be notified when the system is functioning normally. PLEASE DO NOT PLACE ANY NEW ORDERS. All customers will be notified when the system is functioning normally. If you need any assistance with live trade, please contact our trade desk: Date Time Of Last Edit: 2026-05-28 16:01:26
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