Support Board
Date/Time: Tue, 11 Aug 2026 07:26:36 +0000
Post From: Delayed Data and Frozen Chart Issue on Demo Account
| [2026-05-09 20:10:08] |
| Sierra_Chart Engineering - Posts: 24479 |
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Post #2 is correct. The COMEX market is closed on the weekend. Since you are on Service Package 5 you will be receiving 10 minute delayed data when the markets reopen. Let us know if you need any more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |