Login Page - Create Account

Support Board


Date/Time: Thu, 30 Apr 2026 04:55:20 +0000



Post From: ACSIL: How to clear a phantom order from local tracking when broker no longer has it

[2026-04-29 22:02:42]
Sierra_Chart Engineering - Posts: 23650
This is completely a Rithmic issue and should never even be happening. This does not happen with any other Trading service.

This is a very good example, of your time and our time being wasted over a Rithmic issue. We are not going to help with this. Other than to tell you do not use Rithmic! If you are doing live trading do not use Rithmic under any circumstances!

You are completely wasting your time with Rithmic. Do not use Rithmic under any circumstances. We are happy to give you a refund. We are not going to waste our time on this insanity.

A very good example, the absolute lunacy and stupidity in this world. Lunacy and stupidity. This is what we live under at this point in time. Stay the hell away from lunacy and stupidity and stay the hell away from Rithmic.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2026-04-29 22:48:43