Support Board

Date/Time: Tue, 02 Jun 2026 01:01:21 +0000

Post From: New Install and chartbooks messed up

[2026-04-21 01:00:15] Link To Thread - Link To Post [Go To First Post]
User415279 - Posts: 15
No, I do not have issues with version 2813. I installed the current version 2899, and that is when all the issues start. I am on windows. I have not installed another Sierra Chart outside of the Sierra Chart it installs upon the new updated version. When I open a chartbook in the 2899, all of Sierra freezes up and I have to force quit in order to be able to do anything. So, I just install the previous version and that fixes everything back to normal. After installing 2899, I open a chartbook, and many of the messages that populate in the message log are "Array is unallocated", "Array message repeat count limit reached". I use 4 screens, I will attach an image for screen 1 of the 2813 version (working version), then the 2899 version (not working version). You will see that 2899 populates as blank. I then cannot click file or help while in this version. Date Time Of Last Edit: 2026-04-21 01:01:21


2813 - 1.png / V - Attached On 2026-04-21 00:59:04 UTC - Size: 186.1 KB - 43 views 2889 - 1.png / V - Attached On 2026-04-21 00:59:09 UTC - Size: 29.86 KB - 50 views