Support Board
Date/Time: Tue, 21 Apr 2026 00:41:40 +0000
Post From: Requesting Manual Activation of CME Surcharge - No Broker Account
| [2026-04-20 21:05:36] |
| Amg0210 - Posts: 2 |
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Hi Support, I am a new user from Venezuela. I have a Service Package 11 and $17 USD in my Services Balance. My CME agreements are being rejected because I do not have a funded trading account. I want to use the "Sierra Chart Exchange Data Feed Surcharge" (Easy Solution) to get real-time data, but the activation button is not appearing on my Services Activation page. Please manually enable the surcharge payment for my account so I can authorize my CME data. My User ID is: Amg0210
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