Support Board
Date/Time: Mon, 27 Apr 2026 05:22:24 +0000
Post From: Denali Exchange Data Feed is not showing sc data all services
| [2026-04-20 18:14:47] |
| User412530 - Posts: 4 |
|
2026-04-20 18:10:14.707 | Trade activity files set size: 4 2026-04-20 18:10:14.778 | Reading Internal Order ID file. 2026-04-20 18:10:14.778 | Reading Trade Orders file. 2026-04-20 18:10:14.779 | Reading Trade Positions file. 2026-04-20 18:10:14.779 | Reading Trade Account Data files. 2026-04-20 18:10:14.783 | Software version: 2891 64-bit 2026-04-20 18:10:14.783 | Primary Thread ID: 14500 2026-04-20 18:10:14.783 | Usage end date: 2026-05-08 2026-04-20 18:10:14.783 | Enabled for: Advanced Features 2. 2026-04-20 18:10:14.783 | Enabled for: Sierra Chart Historical Data Service. 2026-04-20 18:10:14.783 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-04-20 18:10:14.783 | Enabled for: Delayed Denali Exchange Data Feed. 2026-04-20 18:10:14.783 | Enabled for exchange2: US Equities Consolidated Tape 2026-04-20 18:10:14.783 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-04-20 18:10:14.783 | Current selected Data/Trading service: SC Data 2026-04-20 18:10:14.783 | Custom symbol settings values: enabled 2026-04-20 18:10:14.783 | Chart Update Interval: 400 2026-04-20 18:10:14.783 | Intraday Data Storage Time Unit: 1 2026-04-20 18:10:14.783 | Time Zone: +00:00:00 (UTC+00) 2026-04-20 18:10:14.783 | 2026-04-20 18:10:14 Local computer time in UTC 2026-04-20 18:10:14.783 | 2026-04-20 18:10:14 Local computer time in SC Time Zone 2026-04-20 18:10:14.783 | 2026-04-20 18:10:14 Server time in UTC 2026-04-20 18:10:14.783 | Local computer UTC time and Server UTC time difference: 0 seconds. 2026-04-20 18:10:14.783 | Program path: C:\SierraChart\ 2026-04-20 18:10:14.783 | Data Files path: C:\SierraChart\Data\ 2026-04-20 18:10:14.783 | OS Version Number: 10.0 2026-04-20 18:10:14.783 | Locale Setting: C 2026-04-20 18:10:14.783 | Crash reporter started: true 2026-04-20 18:10:14.783 | 2026-04-20 18:10:14.798 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2026-04-20 18:10:14.823 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-04-20 18:10:15.103 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-04-20 18:10:15.104 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-04-20 18:10:15.667 | Received 5 login tokens. 2026-04-20 18:10:16.016 | Symbol settings MD5 received. Request ID: 1. 2026-04-20 18:10:16.016 | Symbol settings are up-to-date for scdataallservices. 2026-04-20 18:10:17.347 | Requested user files to download. 2026-04-20 18:10:19.359 | 2026-04-20 18:10:19.359 | SC Data | Connection to server complete. 2026-04-20 18:10:19.359 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-04-20 18:10:19.359 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-04-20 18:10:22.589 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2026-04-20 18:10:22.604 | AAPL 1 Min #1 | Reloading chart. 2026-04-20 18:10:22.684 | AAPL 1 Min #1 | Chart data loading complete. 2026-04-20 18:10:23.019 | Mapping AAPL to AAPL. Service code: us_equities_utp_cta_exchange.data 2026-04-20 18:10:23.019 | Using symbol data fast lookup vector 2026-04-20 18:10:23.019 | Denali Data Feed | Starting real-time market data updates for: AAPL (AAPL). ID: 1 Service code: us_equities_utp_cta_exchange.data 2026-04-20 18:10:23.019 | Denali Data Feed | Connecting to the server ds31.sierracharts.com. Port 443 2026-04-20 18:10:23.020 | Denali Data Feed | Requesting security definition data for: AAPL (AAPL). ID: 1 2026-04-20 18:10:23.020 | Starting DelayedDownloadMonitoringTimer 2026-04-20 18:10:23.020 | Starting HDTimeoutTimer 2026-04-20 18:10:23.020 | Added historical Intraday data request for AAPL to the queue. 2026-04-20 18:10:23.020 | Intraday data recording state for symbol AAPL is set to download 'Pending'. 2026-04-20 18:10:23.020 | Triggering next historical data download in queue. 2026-04-20 18:10:23.020 | DTC Client socket (1) | Creating socket. 2026-04-20 18:10:23.020 | DTC Client socket (1) | New receive buffer size: 0 2026-04-20 18:10:23.020 | DTC Client socket (1) | Connecting to IP: 64.152.155.116. 2026-04-20 18:10:23.027 | Delaying start of download for AAPL. 2026-04-20 18:10:23.310 | Denali Data Feed | Network connection to server complete. 2026-04-20 18:10:23.310 | Denali Data Feed | Starting socket receive thread. 2026-04-20 18:10:23.310 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high 2026-04-20 18:10:23.614 | Denali Data Feed | Setting DTC encoding to Binary VLS 2026-04-20 18:10:23.614 | Denali Data Feed | Sending logon request message. 2026-04-20 18:10:24.145 | Denali Data Feed | Received logon response. 2026-04-20 18:10:24.145 | Denali Data Feed | Server Name: SC Realtime Server. 2026-04-20 18:10:24.145 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2026-04-20 18:10:24.145 | Denali Data Feed | Successfully connected. 2026-04-20 18:10:24.145 | Denali Data Feed | Trading is not supported. 2026-04-20 18:10:24.145 | Denali Data Feed | MarketDepthIsSupported: 1 2026-04-20 18:10:24.145 | Denali Data Feed | Restarting real-time data updates for symbol: AAPL -> AAPL 2026-04-20 18:10:24.521 | Denali Data Feed | Setting external service identifier for symbol AAPL to 27 2026-04-20 18:10:24.521 | Denali Data Feed | Received security definition for symbol AAPL 2026-04-20 18:10:29.067 | HD Request # 1 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: us_equities_utp_cta_exchange.data 2026-04-20 18:10:29.068 | HD Request # 1 | Download start date-time: 2026-04-20 18:09:06.000000. File last date-time: 2026-04-20 18:09:06.000000 2026-04-20 18:10:29.068 | HD Request # 1 | Using server: ds31.sierracharts.com port 10149 2026-04-20 18:10:29.068 | Socket (2) | Creating socket. 2026-04-20 18:10:29.069 | Socket (2) | New receive buffer size: 0 2026-04-20 18:10:29.069 | Socket (2) | Connecting to IP: 64.152.155.116. 2026-04-20 18:10:29.642 | HD Request # 1 | Setting DTC encoding to Binary VLS 2026-04-20 18:10:29.642 | HD Request # 1 | Sending historical data logon request message. 2026-04-20 18:10:29.959 | HD Request # 1 | Requesting Intraday data. Start date-time: 2026-04-20 18:09:06. Record interval: 1. Symbol: AAPL 2026-04-20 18:10:30.243 | HD Request # 1 | Decompressing data. 2026-04-20 18:10:30.528 | HD Request # 1 | Receiving Intraday data for AAPL starting at 2026-04-20 18:09:06.470000 2026-04-20 18:10:30.528 | Socket (2) | CloseSocket call. 2026-04-20 18:10:30.529 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-04-20 18:10:30.529 | Historical data download thread signaled to stop. 2026-04-20 18:10:30.529 | HD Request # 1 | Timestamp of first Intraday data file record written: 2026-04-20 18:09:06.470000. 2026-04-20 18:10:30.529 | HD Request # 1 | Received 55 Intraday data records from 2026-04-20 18:09:06.470000 to 2026-04-20 18:10:27.303000 (80.8 seconds. Delay: 3.2 seconds) and wrote 55 records for AAPL 2026-04-20 18:10:30.550 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2026-04-20 18:10:27.303000 2026-04-20 18:10:30.550 | Added 3 Time and Sales records to Intraday data file for AAPL after download. 2026-04-20 18:10:30.550 | HD Request # 1 | Completion time: 1s. 2026-04-20 18:10:30.550 | HD Request # 1 | Intraday data download complete for AAPL. Unique request ID: 1 2026-04-20 18:10:30.550 | Removing historical data download ID 1. 2026-04-20 18:10:30.550 | Real-time Intraday chart data file updates started for AAPL 2026-04-20 18:10:30.563 | Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid. Thread ID: 14500 2026-04-20 18:10:30.563 | Intraday chart data file opened for AAPL 2026-04-20 18:10:30.563 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2026-04-20 18:10:30.563 | 2026-04-20 18:10:30.563 | No download requests in the queue to start downloads for. 2026-04-20 18:10:30.812 | Socket (2) | Socket gracefully closed by remote side. 2026-04-20 18:10:30.812 | Socket (2) | Closed. 2026-04-20 18:11:46.542 | File >> Disconnect selected. 2026-04-20 18:11:46.543 | Denali Data Feed | Waiting for socket receive thread to end 2026-04-20 18:11:46.543 | DTC Client socket (1) | CloseSocket call. 2026-04-20 18:11:46.543 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-20 18:11:46.543 | Denali Data Feed | Disconnected from the server. 2026-04-20 18:11:46.543 | SC Data | Disconnected. 2026-04-20 18:11:47.120 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-20 18:11:47.120 | DTC Client socket (1) | Closed. 2026-04-20 18:12:13.454 | 2026-04-20 18:12:13.454 | SC Data | Connection to server complete. 2026-04-20 18:12:13.454 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-04-20 18:12:13.454 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-04-20 18:12:13.552 | Mapping AAPL to AAPL. Service code: us_equities_utp_cta_exchange.data 2026-04-20 18:12:13.552 | Using symbol data fast lookup vector 2026-04-20 18:12:13.552 | Denali Data Feed | Starting real-time market data updates for: AAPL (AAPL). ID: 1 Service code: us_equities_utp_cta_exchange.data 2026-04-20 18:12:13.552 | Denali Data Feed | Connecting to the server ds30.sierracharts.com. Port 443 2026-04-20 18:12:13.552 | Denali Data Feed | Requesting security definition data for: AAPL (AAPL). ID: 1 2026-04-20 18:12:13.552 | Added historical Intraday data request for AAPL to the queue. 2026-04-20 18:12:13.552 | Intraday data recording state for symbol AAPL is set to download 'Pending'. 2026-04-20 18:12:13.552 | Triggering next historical data download in queue. 2026-04-20 18:12:13.553 | DTC Client socket (1) | Creating socket. 2026-04-20 18:12:13.553 | DTC Client socket (1) | New receive buffer size: 0 2026-04-20 18:12:13.553 | DTC Client socket (1) | Connecting to IP: 67.214.125.11. 2026-04-20 18:12:13.565 | Delaying start of download for AAPL. 2026-04-20 18:12:13.832 | Denali Data Feed | Network connection to server complete. 2026-04-20 18:12:13.832 | Denali Data Feed | Starting socket receive thread. 2026-04-20 18:12:13.832 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high 2026-04-20 18:12:14.134 | Denali Data Feed | Setting DTC encoding to Binary VLS 2026-04-20 18:12:14.134 | Denali Data Feed | Sending logon request message. 2026-04-20 18:12:14.634 | Denali Data Feed | Received logon response. 2026-04-20 18:12:14.634 | Denali Data Feed | Server Name: SC Realtime Server. 2026-04-20 18:12:14.634 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2026-04-20 18:12:14.634 | Denali Data Feed | Successfully connected. 2026-04-20 18:12:14.634 | Denali Data Feed | Trading is not supported. 2026-04-20 18:12:14.634 | Denali Data Feed | MarketDepthIsSupported: 1 2026-04-20 18:12:14.634 | Denali Data Feed | Restarting real-time data updates for symbol: AAPL -> AAPL 2026-04-20 18:12:15.009 | Denali Data Feed | Setting external service identifier for symbol AAPL to 27 2026-04-20 18:12:15.009 | Denali Data Feed | Received security definition for symbol AAPL 2026-04-20 18:12:20.026 | HD Request # 2 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: us_equities_utp_cta_exchange.data 2026-04-20 18:12:20.026 | HD Request # 2 | Download start date-time: 2026-04-20 18:11:45.000000. File last date-time: 2026-04-20 18:11:45.000000 2026-04-20 18:12:20.026 | HD Request # 2 | Using server: ds30.sierracharts.com port 10150 2026-04-20 18:12:20.027 | Socket (2) | Creating socket. 2026-04-20 18:12:20.027 | Socket (2) | New receive buffer size: 0 2026-04-20 18:12:20.027 | Socket (2) | Connecting to IP: 67.214.125.11. 2026-04-20 18:12:20.598 | HD Request # 2 | Setting DTC encoding to Binary VLS 2026-04-20 18:12:20.598 | HD Request # 2 | Sending historical data logon request message. 2026-04-20 18:12:20.912 | HD Request # 2 | Requesting Intraday data. Start date-time: 2026-04-20 18:11:45. Record interval: 1. Symbol: AAPL 2026-04-20 18:12:21.197 | HD Request # 2 | Decompressing data. 2026-04-20 18:12:21.481 | HD Request # 2 | Receiving Intraday data for AAPL starting at 2026-04-20 18:11:45.019000 2026-04-20 18:12:21.482 | Socket (2) | CloseSocket call. 2026-04-20 18:12:21.482 | Socket (2) | Shutdown started. Waiting for graceful close. 2026-04-20 18:12:21.482 | Historical data download thread signaled to stop. 2026-04-20 18:12:21.482 | HD Request # 2 | Timestamp of first Intraday data file record written: 2026-04-20 18:11:45.019000. 2026-04-20 18:12:21.483 | HD Request # 2 | Received 31 Intraday data records from 2026-04-20 18:11:45.019000 to 2026-04-20 18:12:21.152000 (36.1 seconds. Delay: 0.3 seconds) and wrote 31 records for AAPL 2026-04-20 18:12:21.495 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2026-04-20 18:12:21.152000 2026-04-20 18:12:21.495 | HD Request # 2 | Completion time: 1s. 2026-04-20 18:12:21.495 | HD Request # 2 | Intraday data download complete for AAPL. Unique request ID: 2 2026-04-20 18:12:21.495 | Removing historical data download ID 2. 2026-04-20 18:12:21.495 | Real-time Intraday chart data file updates started for AAPL 2026-04-20 18:12:21.495 | Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid. Thread ID: 14500 2026-04-20 18:12:21.495 | Intraday chart data file opened for AAPL 2026-04-20 18:12:21.495 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2026-04-20 18:12:21.495 | 2026-04-20 18:12:21.495 | No download requests in the queue to start downloads for. 2026-04-20 18:12:21.764 | Socket (2) | Socket gracefully closed by remote side. 2026-04-20 18:12:21.765 | Socket (2) | Closed. |
