Support Board
Date/Time: Thu, 02 Apr 2026 20:14:40 +0000
Post From: URGENT – Live Data Not Working, Only Delayed Data Showing
| [2026-04-02 14:26:45] |
| John - SC Support - Posts: 45462 |
|
You have not properly filled out the exchange agreements for the CME Group. Due to this, your status has been changed to "Professional" and the exchange that you had active in March has been deactivated. Please refer to the following thread and respond there if you have any questions: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1774972663512016248#ViewTicket For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |