Support Board
Date/Time: Thu, 02 Apr 2026 17:27:48 +0000
Post From: Data or Connection Issue
| [2026-04-02 12:40:54] |
| Sierra_Chart Engineering - Posts: 23413 |
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Go to the bottom of this page: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices And reactivate the exchange that did not renew: Denali Data Feed: Updated the Auto-Renew status for CME non-professional top-of-book (CME_TOP_OF_BOOK) to (0). Reason: Insufficient account balance for renewal.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |