Support Board
Date/Time: Thu, 02 Apr 2026 01:53:10 +0000
Post From: Bitte um Hilfe
| [2026-04-01 19:31:23] |
| John - SC Support - Posts: 45436 |
|
From Google Translate: The GOLD chart is freezing up again. There are problems with it every single day. Why? It is incredibly frustrating. Thanks. I have restarted it at least three times. Thanks.
The RTY chart is frozen, too. NOTHING has been working since yesterday. I am extremely annoyed and disappointed. We would need to see your Message Log (not your Trade Service Log) after this occurs. Please get us your log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) And please give us the time of the occurrence in the Global Time Zone that is set for your Sierra Chart (Global Settings >> Time Zone). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |