Support Board
Date/Time: Tue, 31 Mar 2026 07:04:55 +0000
Post From: refund
| [2026-03-30 17:53:21] |
| User566875 - Posts: 1 |
|
Hi, I recently added funds to my account and activated the Service Package 11 subscription. However, I’m unable to use Sierra Chart as intended because I do not have a supported broker connection required for real-time data. Since I cannot use the platform or data services, I would like to request a full refund of my account balance, including the $46 service package charge. Please let me know if you need any additional information to process this request. |