Support Board
Date/Time: Sat, 10 May 2025 02:58:24 +0000
Post From: Sierra Data feed showing incorrect Cumulative Delta
| [2014-10-02 19:01:58] |
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Instead of checking ES you checked CLX4 for the last three days. It does not matter. There is a reason why we checked the CL because we had a chart of CL open receiving real-time data from the Sierra Chart Exchange Data Feed in one of our copies of Sierra Chart. We did not have any real-time ES data. In any case we know it is not the data feed problem. We know how the data feed works. It is pointless for us to look into something when we are certain that is not the source of the problem.If you are using the Cumulative Delta Bars - Up/Down Tick Volume study, then we recently have become aware of a problem with that with real-time updating. But we assume you are using Cumulative Delta Bars-Volume. I would have expected you to expand on that, to see how could something like that happen, for me to avoid it from happening, rather than telling me to take a hike while using 50% of your initial response in attacking me for attaching five charts. There are various reasons this could happen but in general if you do not see [M] after the symbol even for a short time, then the data is not from the Sierra Chart data feed.Users posting charts which are not helpful and only confuse things more is very common. In general we need to see a chart that contains no other studies, has the original name of the study and the standard chart header. Otherwise, they end up getting disregarded which is common. Probably 60% of the charts posted here provide no useful information to us. We do explain this here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-02 19:02:52
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