Support Board
Date/Time: Sat, 10 May 2025 02:53:18 +0000
Post From: Sierra Data feed showing incorrect Cumulative Delta
| [2014-10-02 18:37:51] |
| rhovega - Posts: 279 |
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I refereed to data from yesterday Oct/1/2014 on the ES December contract on the 3 minute bar chart at market open (930AM EST). That should have been crystal clear. Instead of checking ES you checked CLX4 for the last three days. Have someone else in your team re-read what I wrote, and your response, and it will be clear that most of it is not applicable to the problem. I pasted the charts and labeled them clearly for you, not for my records, so as to make your job easier. The only useful part of your answer was "maybe the data files contained some data from other than the Sierra Chart Exchange Data Feed. Possibly from Interactive Brokers." I would have expected you to expand on that, to see how could something like that happen, for me to avoid it from happening, rather than telling me to take a hike while using 50% of your initial response in attacking me for attaching five charts. If you are not happy you are welcome to take your business elsewhere and we mean it.
Thank you for making that clear "Sierra Chart Support". |