Support Board
Date/Time: Fri, 27 Mar 2026 08:47:05 +0000
Post From: delayed -evaluating
| [2026-03-26 18:42:38] |
| User582703 - Posts: 6 |
|
hello, i cant seem to get out of delayed data,because i'm stuck in evaluating package 12? ..i was evaluating the package 12 yesterday and so i purchased it now to have live data but now it says; [✖] Failed to set Service Package to the '12 - Integrated Advanced MBO' option with the End Date of 2026-05-15. Insufficient balance to activate service. A balance of at least 56 USD is required for 16.94 to pay for all required services. Current balance for account (deltaroyales) is 16.94 USD. Make Payment For 39.06 USD: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit&Amount=39.06 i wanted to just pro rate the price (package 10 that i purchased yesterday ) and adding the difference for package 12 today but it seems to be asking for paid until May 15. I'm tryin to have live data on package 12 for current cycle not until May. how i do get out of evaluation? thank you |