Support Board
Date/Time: Wed, 18 Mar 2026 16:50:28 +0000
Post From: CBOE Volatility Index
| [2026-03-18 14:54:32] |
| John - SC Support - Posts: 45171 |
|
Make sure you are using the symbol "VIX_CGI". This is what you will see if you use the "File >> Find Symbol" window to open the chart. If you are using that symbol and still having an issue, then please get us an image of your chart (even if it is blank) by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) VXN is available - again the symbol would be "VXN_CGI". To find this in the Find Symbol window, you would open the section for "CBOE Global Indices" and select the "(Get All CBOE Global Indices Symbols)" entry, then select the "Get Symbols" button down and to the right. Find the specific symbol you are wanting in the new window that comes up. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |