Login Page - Create Account

Support Board


Date/Time: Tue, 17 Mar 2026 22:26:00 +0000



Post From: Teton Depth of market all out of sorts today please advise

[2026-03-17 19:45:08]
Sierra_Chart Engineering - Posts: 23236
We see why this has happened. There is packet loss on one of our main distribution servers today. We are not sure why. For the time being we have to not allow direct user access to that server. We will determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing