Support Board
Date/Time: Sat, 25 Apr 2026 00:26:09 +0000
Post From: Live Data
| [2026-03-09 16:18:12] |
| John - SC Support - Posts: 45769 |
|
The message i recieved SecondaryInstance is not allowing connectionsto this server.
This is not the issue. This message can be ignored, as when you get this the system is going to reconnect to another server. The issue you are having is that you do not have any exchanges active for the CME Group with our Denali Exchange Data Feed. You last had an exchange active in December 2025. You can activate the exchange(s) for which you want real-time data for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |