Support Board
Date/Time: Sun, 22 Mar 2026 20:59:35 +0000
Post From: Orders not executing in Sierra Chart
| [2026-03-06 13:46:22] |
| User368304 - Posts: 3 |
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2026-03-06 13:31:59.168 | Trade activity files set size: 40 2026-03-06 13:31:59.174 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-03-06 13:31:59.175 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2026-03-06 13:31:59.175 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2026-03-06 13:31:59.175 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. 2026-03-06 13:31:59.206 | Reading Internal Order ID file. 2026-03-06 13:31:59.207 | Reading Trade Orders file. 2026-03-06 13:31:59.207 | Reading Trade Positions file. 2026-03-06 13:31:59.207 | Reading Trade Account Data files. 2026-03-06 13:31:59.209 | Software version: 2888 64-bit 2026-03-06 13:31:59.209 | Safe Mode enabled 2026-03-06 13:31:59.209 | Primary Thread ID: 11228 2026-03-06 13:31:59.209 | Usage end date: 2026-05-18 2026-03-06 13:31:59.209 | Enabled for: Advanced Features 2. 2026-03-06 13:31:59.209 | Enabled for: Sierra Chart Historical Data Service. 2026-03-06 13:31:59.209 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-03-06 13:31:59.209 | Enabled for: Delayed Denali Exchange Data Feed. 2026-03-06 13:31:59.209 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-03-06 13:31:59.209 | Current selected Data/Trading service: Rithmic Direct - DTC 2026-03-06 13:31:59.209 | Custom symbol settings values: enabled 2026-03-06 13:31:59.209 | Chart Update Interval: 400 2026-03-06 13:31:59.209 | Intraday Data Storage Time Unit: 0 2026-03-06 13:31:59.209 | Time Zone: +00:00:00 (UTC+00) 2026-03-06 13:31:59.209 | 2026-03-06 13:31:59 Local computer time in UTC 2026-03-06 13:31:59.209 | 2026-03-06 13:31:59 Local computer time in SC Time Zone 2026-03-06 13:31:59.209 | 2026-03-06 13:31:55 Server time in UTC 2026-03-06 13:31:59.209 | Local computer UTC time and Server UTC time difference: 3 seconds. 2026-03-06 13:31:59.209 | Program path: C:\SierraChart\ 2026-03-06 13:31:59.209 | Data Files path: C:\SierraChart\Data\ 2026-03-06 13:31:59.209 | OS Version Number: 10.0 2026-03-06 13:31:59.209 | Locale Setting: C 2026-03-06 13:31:59.209 | Crash reporter started: true 2026-03-06 13:31:59.209 | 2026-03-06 13:31:59.209 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2026-03-06 13:31:59.227 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-03-06 13:31:59.538 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-03-06 13:31:59.538 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-03-06 13:32:00.369 | Received 5 login tokens. 2026-03-06 13:32:00.654 | Symbol settings MD5 received. Request ID: 1. 2026-03-06 13:32:00.654 | Symbol settings are up-to-date for rithmic_v2.trading. 2026-03-06 13:32:01.726 | Requested user files to download. 2026-03-06 13:32:01.929 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | Number times message added: 1 2026-03-06 13:32:01.930 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 110576 2026-03-06 13:32:01.932 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-03-06 13:32:01.933 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2026-03-06 13:32:01.933 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-03-06 13:32:01.933 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2026-03-06 13:32:03.749 | NQH6.CME 30 Min #1 | Reloading chart. 2026-03-06 13:32:03.761 | NQH6.CME 30 Min #2 | Reloading chart. 2026-03-06 13:32:03.769 | 2026-03-06 13:32:03.770 | Rithmic Direct - DTC | Using server connection: LucidTrading-Mumbai-Non-Aggregated 2026-03-06 13:32:03.770 | Rithmic Direct - DTC | Trading server address/port: rsc-in.rithmic.com:40876 2026-03-06 13:32:03.771 | Rithmic Direct - DTC | Connecting to the server rsc-in.rithmic.com. Port 40876 2026-03-06 13:32:03.785 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2026-03-06 13:32:03.786 | DTC Client socket (2) | New receive buffer size: 0 2026-03-06 13:32:03.786 | DTC Client socket (2) | Connecting to IP: 13.127.128.129. 2026-03-06 13:32:03.870 | Rithmic Direct - DTC | Network connection to server complete. 2026-03-06 13:32:03.870 | Rithmic Direct - DTC | Starting socket receive thread. 2026-03-06 13:32:03.870 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-03-06 13:32:03.870 | Rithmic Direct - DTC | Sending logon request message. 2026-03-06 13:32:04.155 | Using symbol data fast lookup vector 2026-03-06 13:32:04.351 | Rithmic Direct - DTC | Received logon response. 2026-03-06 13:32:04.351 | Rithmic Direct - DTC | Server Name: . 2026-03-06 13:32:04.351 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-03-06 13:32:04.351 | Rithmic Direct - DTC | Successfully connected. 2026-03-06 13:32:04.351 | Rithmic Direct - DTC | Trading is supported. 2026-03-06 13:32:04.351 | Rithmic Direct - DTC | Order cancel and replace is supported. 2026-03-06 13:32:04.351 | Rithmic Direct - DTC | OCO Orders supported. 2026-03-06 13:32:04.351 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2026-03-06 13:32:04.351 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2026-03-06 13:32:04.351 | Rithmic Direct - DTC | Connection to server complete. 2026-03-06 13:32:04.352 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-03-06 13:32:04.352 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-03-06 13:32:04.559 | Using symbol data fast lookup vector 2026-03-06 13:32:04.559 | Rithmic Direct - DTC | Starting real-time market data updates for: NQH6.CME. ID: 1 Service code: rithmic.trading 2026-03-06 13:32:04.559 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-in.rithmic.com. Port 40877 2026-03-06 13:32:04.560 | Rithmic Direct - DTC | Requesting security definition data for: NQH6.CME. ID: 1 2026-03-06 13:32:04.560 | Starting DelayedDownloadMonitoringTimer 2026-03-06 13:32:04.560 | Starting HDTimeoutTimer 2026-03-06 13:32:04.560 | Added historical Intraday data request for NQH6.CME to the queue. 2026-03-06 13:32:04.560 | Intraday data recording state for symbol NQH6.CME is set to download 'Pending'. 2026-03-06 13:32:04.560 | Triggering next historical data download in queue. 2026-03-06 13:32:04.560 | Delaying start of download for NQH6.CME. 2026-03-06 13:32:04.560 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-03-06 13:32:04.560 | DTC Client socket (1) | New receive buffer size: 0 2026-03-06 13:32:04.560 | DTC Client socket (1) | Connecting to IP: 13.127.128.129. 2026-03-06 13:32:04.630 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-03-06 13:32:04.630 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-03-06 13:32:04.630 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-03-06 13:32:04.630 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-03-06 13:32:05.045 | Rithmic Direct - DTC (Data) | Received logon response. 2026-03-06 13:32:05.045 | Rithmic Direct - DTC (Data) | Server Name: . 2026-03-06 13:32:05.045 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-03-06 13:32:05.045 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-03-06 13:32:05.045 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-03-06 13:32:05.045 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-03-06 13:32:05.045 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-03-06 13:32:05.045 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: NQH6.CME 2026-03-06 13:32:05.566 | Rithmic Direct - DTC (Data) | Received security definition for symbol NQH6.CME 2026-03-06 13:32:06.474 | NQH6.CME 30 Min #1 | Chart data loading complete. 2026-03-06 13:32:06.501 | NQH6.CME 30 Min #2 | Chart data loading complete. 2026-03-06 13:32:07.017 | Files to Open on Startup | File does not exist: C:\SierraChart\Data\ExampleChartbook.cht 2026-03-06 13:32:10.613 | HD Request # 1 | Downloading Intraday chart data for NQH6.CME to the file NQH6.CME.scid. Service: rithmic.trading 2026-03-06 13:32:10.614 | HD Request # 1 | Download start date-time: 2026-03-06 13:31:41.000000. File last date-time: 2026-03-06 13:31:41.000007 2026-03-06 13:32:10.614 | HD Request # 1 | Using server: rsc-in.rithmic.com port 40878. Use encryption. 2026-03-06 13:32:10.614 | Socket (4) | Creating socket. Using TLS 1.2. 2026-03-06 13:32:10.614 | Socket (4) | New receive buffer size: 0 2026-03-06 13:32:10.614 | Socket (4) | Connecting to IP: 13.127.128.129. 2026-03-06 13:32:10.678 | HD Request # 1 | Sending historical data logon request message. 2026-03-06 13:32:11.064 | NQH6.CME 30 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 2026-03-06 13:32:11.116 | HD Request # 1 | Requesting Intraday data. Start date-time: 2026-03-06 13:31:41. Record interval: 0. Symbol: NQH6.CME 2026-03-06 13:32:11.761 | HD Request # 1 | Receiving Intraday data for NQH6.CME starting at 2026-03-06 13:31:41.088000 2026-03-06 13:32:11.920 | Socket (4) | CloseSocket call. 2026-03-06 13:32:11.920 | Socket (4) | Shutdown started. Waiting for graceful close. 2026-03-06 13:32:11.920 | Historical data download thread signaled to stop. 2026-03-06 13:32:11.920 | HD Request # 1 | Timestamp of first Intraday data file record written: 2026-03-06 13:31:41.088000. 2026-03-06 13:32:11.920 | HD Request # 1 | Received 606 Intraday data records from 2026-03-06 13:31:41.088000 to 2026-03-06 13:32:12.436000 (31.3 seconds. Delay: -0.5 seconds) and wrote 606 records for NQH6.CME 2026-03-06 13:32:11.936 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2026-03-06 13:32:12.436000 2026-03-06 13:32:11.936 | HD Request # 1 | Completion time: 1s. 2026-03-06 13:32:11.936 | HD Request # 1 | Intraday data download complete for NQH6.CME. Unique request ID: 1 2026-03-06 13:32:11.936 | Removing historical data download ID 1. 2026-03-06 13:32:11.936 | Real-time Intraday chart data file updates started for NQH6.CME 2026-03-06 13:32:11.936 | Intraday chart data file opened for NQH6.CME 2026-03-06 13:32:11.936 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2026-03-06 13:32:11.936 | 2026-03-06 13:32:11.936 | No download requests in the queue to start downloads for. 2026-03-06 13:32:11.983 | Socket (4) | Socket gracefully closed by remote side. 2026-03-06 13:32:11.983 | Socket (4) | Closed. 2026-03-06 13:32:14.233 | Opened cached Intraday file: C:\SierraChart\Data\NQH6.CME.scid. Thread ID: 11332 2026-03-06 13:32:23.796 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. 2026-03-06 13:32:23.796 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | New receive buffer size: 0 2026-03-06 13:32:23.796 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Connecting to IP: 38.79.0.89. 2026-03-06 13:32:26.258 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | Number times message added: 1 2026-03-06 13:32:26.260 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 110576 2026-03-06 13:32:26.262 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-03-06 13:32:26.263 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | CloseSocket call. 2026-03-06 13:32:26.263 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-03-06 13:32:26.263 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Closed. 2026-03-06 13:34:00.193 | NQH6.CME 30 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 Date Time Of Last Edit: 2026-03-06 13:51:29
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