Support Board
Date/Time: Thu, 05 Mar 2026 22:15:28 +0000
Post From: Permission Denied
| [2026-03-05 18:49:56] |
| John - SC Support - Posts: 44965 |
|
You are getting the following in your log: 2026-03-05 11:23:09.204 | HD Request # 24 | Error downloading historical Intraday data for ESH6.CME. permission denied
This is a bit different from the typical "Permission Denied" error from Rithmic, as this is specifically referencing the Historical Intraday data. In this case, the first thing we want you to do is check your "Username" and "Password" as they are entered on the "Global Settings >> Data/Trade Service Settings" in the entries for "Historical Data Username" and "Historical Data Password". It sounds like one of these is not correct. If you ensure that these are correctly entered, then the next thing to do is refer to the following for the general issues related to the "Permission Denied" error from Rithmic: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |