Support Board
Date/Time: Thu, 05 Mar 2026 22:06:59 +0000
Post From: Permission Denied
| [2026-03-05 18:30:17] |
| Ontotrade1 - Posts: 2 |
|
I've looked at other support tickets on this board but am to no avail. Hoping for some direction, thanks in advance for your time! Here is the message log: 2026-03-05 11:23:08.098 | Triggering next historical data download in queue. 2026-03-05 11:23:08.098 | Restarting the loading process. 2026-03-05 11:23:08.149 | Chart: ESH6.CME [CV] 5 Min #13 | Study: Institutional Footprint and Streaming Server | No streaming time frame selected. 2026-03-05 11:23:08.149 | Chart: ESH6.CME [CV] 5 Min #13 | Study: Institutional Footprint and Streaming Server | Streaming time frame: None 2026-03-05 11:23:08.243 | Chart #13 has tagged chart #1 for full recalculation. Chartbook: ONTOTRADE TRADE ROOM.cht 2026-03-05 11:23:08.243 | ESH6.CME [CV] 5 Min #13 | Chart data loading complete. 2026-03-05 11:23:08.247 | ESH6.CME [CBV] 15 Min #3 | Chart data loading complete. 2026-03-05 11:23:08.256 | Delaying start of download for ESH6.CME. 2026-03-05 11:23:08.257 | MCLJ6.NYMEX [CV] 30 Min #6 | Reloading chart. 2026-03-05 11:23:08.272 | Unable to determine transition date based on volume from files: MCLX4.NYMEX.dly, MCLZ4.NYMEX.dly 2026-03-05 11:23:08.272 | The MCLZ4.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.272 | Unable to determine transition date based on volume from files: MCLZ4.NYMEX.dly, MCLF5.NYMEX.dly 2026-03-05 11:23:08.272 | The MCLF5.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.272 | Unable to determine transition date based on volume from files: MCLF5.NYMEX.dly, MCLG5.NYMEX.dly 2026-03-05 11:23:08.272 | The MCLG5.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.272 | Unable to determine transition date based on volume from files: MCLG5.NYMEX.dly, MCLH5.NYMEX.dly 2026-03-05 11:23:08.272 | The MCLH5.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.272 | Unable to determine transition date based on volume from files: MCLH5.NYMEX.dly, MCLJ5.NYMEX.dly 2026-03-05 11:23:08.272 | The MCLJ5.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.272 | Unable to determine transition date based on volume from files: MCLJ5.NYMEX.dly, MCLK5.NYMEX.dly 2026-03-05 11:23:08.272 | The MCLK5.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.272 | Unable to determine transition date based on volume from files: MCLK5.NYMEX.dly, MCLM5.NYMEX.dly 2026-03-05 11:23:08.272 | The MCLM5.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.272 | Unable to determine transition date based on volume from files: MCLM5.NYMEX.dly, MCLN5.NYMEX.dly 2026-03-05 11:23:08.272 | The MCLN5.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.273 | Unable to determine transition date based on volume from files: MCLN5.NYMEX.dly, MCLQ5.NYMEX.dly 2026-03-05 11:23:08.273 | The MCLQ5.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.273 | Unable to determine transition date based on volume from files: MCLQ5.NYMEX.dly, MCLU5.NYMEX.dly 2026-03-05 11:23:08.273 | The MCLU5.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.273 | Unable to determine transition date based on volume from files: MCLU5.NYMEX.dly, MCLV5.NYMEX.dly 2026-03-05 11:23:08.273 | The MCLV5.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.273 | Unable to determine transition date based on volume from files: MCLV5.NYMEX.dly, MCLX5.NYMEX.dly 2026-03-05 11:23:08.273 | The MCLX5.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.273 | Unable to determine transition date based on volume from files: MCLX5.NYMEX.dly, MCLZ5.NYMEX.dly 2026-03-05 11:23:08.273 | The MCLZ5.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.273 | Unable to determine transition date based on volume from files: MCLZ5.NYMEX.dly, MCLF6.NYMEX.dly 2026-03-05 11:23:08.273 | The MCLF6.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.273 | Unable to determine transition date based on volume from files: MCLF6.NYMEX.dly, MCLG6.NYMEX.dly 2026-03-05 11:23:08.273 | The MCLG6.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.273 | Unable to determine transition date based on volume from files: MCLG6.NYMEX.dly, MCLH6.NYMEX.dly 2026-03-05 11:23:08.273 | The MCLH6.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.273 | Unable to determine transition date based on volume from files: MCLH6.NYMEX.dly, MCLJ6.NYMEX.dly 2026-03-05 11:23:08.273 | The MCLJ6.NYMEX.dly symbol may not be the active contract month. 2026-03-05 11:23:08.275 | MCLJ6.NYMEX [CV] 240 Min #15 | Reloading chart.[11:26 AM]2026-03-05 11:23:08.815 | MNQH6.CME [CV] 5 Min #2 | Reloading chart. 2026-03-05 11:23:08.862 | Rithmic Direct - DTC | Starting real-time market data updates for: MESH6.CME. ID: 9 Service code: rithmic.trading 2026-03-05 11:23:08.862 | Rithmic Direct - DTC | Requesting security definition data for: MESH6.CME. ID: 9 2026-03-05 11:23:09.011 | HD Request # 24 | Downloading Intraday chart data for ESH6.CME to the file ESH6.CME.scid. Service: rithmic.trading 2026-03-05 11:23:09.011 | HD Request # 24 | Download start date-time: 2026-03-05 07:09:00.000000. File last date-time: 2026-03-05 07:09:00.000013 2026-03-05 11:23:09.011 | HD Request # 24 | Using server: rsc.rithmic.com port 50502. Use encryption. 2026-03-05 11:23:09.011 | Socket (2) | Creating socket. Using TLS 1.2. 2026-03-05 11:23:09.012 | Socket (2) | New receive buffer size: 0 2026-03-05 11:23:09.012 | Socket (2) | Connecting to IP: 184.105.22.231. 2026-03-05 11:23:09.047 | HD Request # 24 | Sending historical data logon request message. 2026-03-05 11:23:09.168 | HD Request # 24 | Requesting Intraday data. Start date-time: 2026-03-05 07:09:00. Record interval: 0. Symbol: ESH6.CME 2026-03-05 11:23:09.204 | Socket (2) | CloseSocket call. 2026-03-05 11:23:09.204 | HD Request # 24 | Error downloading historical Intraday data for ESH6.CME. permission denied |