Support Board
Date/Time: Mon, 20 Apr 2026 20:16:20 +0000
Post From: Sierra Chart Data freezing, then software freezing, then PC rebooting
| [2026-03-05 06:23:33] |
| Sierra_Chart Engineering - Posts: 23565 |
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First thing we want you to do is disable OpenGL and restart Sierra Chart and also restart your computer: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) If you still have a problem after disabling OpenGL: A computer restarting, is an indication of a hardware level problem but it could also be an operating system problem as well where the system is set to automatically restart upon a serious fault. Try running the lower level hardware diagnostics of the computer which the BIOS may contain. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |