Support Board
Date/Time: Tue, 17 Mar 2026 11:37:17 +0000
Post From: Trade Copier Failures
| [2026-03-03 21:59:13] |
| John - SC Support - Posts: 45139 |
|
The "Order Allocation to Trade Accounts" has no concept of a "Master" account. When you use this option, it is going to copy the trade that you setup for the account you are working with in that particular chart, and then duplicate that trade to the other accounts that are setup for it. That is all it does. So if one account gets filled and another does not, we have no idea, nor any control over it. This could be due to market conditions, or due to issues with your trading service. We definitely have seen many issues with Rithmic related to orders not filling in a timely manner, which would affect whether some would even fill in the actual market or not. As to knowing what accounts have filled or not, you can use the "Trade >> Trade Positions" window to see what is occurring at any specific moment in time. Refer to the following: Trading Information Windows: Trade Positions Window For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |