Support Board
Date/Time: Mon, 02 Mar 2026 18:47:40 +0000
Post From: Can not connect.
| [2026-03-02 17:05:14] |
| John - SC Support - Posts: 44885 |
|
User216891: The errors you are getting are coming from Rithmic. But, the underlying reason you are having an issue is that the exchange that you had active for the CME Group with our Denali Exchange Data Feed did not automatically renew on March 1, 2026, due to insufficient funds in your account at that time. You can activate the exchange(s) for which you want real-time data at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |