Support Board
Date/Time: Mon, 02 Mar 2026 19:05:21 +0000
Post From: DTC issue
| [2026-03-02 14:41:35] |
| User581488 - Posts: 2 |
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I have connected up to instance of sierra chart via DTC but i cant get the symbols to load? what am i doing wrong? i can see from the other message log on the copy with the sever that it can see the connection 2026-03-02 14:33:03.516 | DTC Service | Connecting to the server 130.51.23.183. Port 11099 2026-03-02 14:33:03.516 | DTC Client socket (1) | Creating socket. 2026-03-02 14:33:03.516 | DTC Client socket (1) | New receive buffer size: 0 2026-03-02 14:33:03.516 | DTC Client socket (1) | Connecting to IP: 130.51.23.183. 2026-03-02 14:33:03.617 | DTC Service | Network connection to server complete. 2026-03-02 14:33:03.617 | DTC Service | Starting socket receive thread. 2026-03-02 14:33:03.617 | DTC Service | Sending encoding request to server: Binary. Compression: none 2026-03-02 14:33:03.716 | DTC Service | Setting DTC encoding to Binary 2026-03-02 14:33:03.716 | DTC Service | Sending logon request message. 2026-03-02 14:33:03.817 | DTC Service | Received logon response. 2026-03-02 14:33:03.817 | DTC Service | Server Name: SC DTC Server. Build=55844. 2026-03-02 14:33:03.817 | DTC Service | Server protocol version: 8. Client protocol version: 8 2026-03-02 14:33:03.817 | DTC Service | Successfully connected. Connected to SC DTC Protocol server. Service=cqg|SymbolSettings=cqg. 2026-03-02 14:33:03.817 | DTC Service | Trading is supported. 2026-03-02 14:33:03.817 | DTC Service | Order cancel and replace is supported. 2026-03-02 14:33:03.817 | DTC Service | OCO Orders supported. 2026-03-02 14:33:03.817 | DTC Service | Bracket Orders supported. 2026-03-02 14:33:03.817 | DTC Service | MarketDepthIsSupported: 1 2026-03-02 14:33:03.817 | DTC Service | Connection to server complete. 2026-03-02 14:33:03.819 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-03-02 14:33:04.031 | Using symbol data fast lookup vector 2026-03-02 14:33:04.031 | DTC Service | Starting real-time market data updates for: F.US.MNQH26. ID: 1 2026-03-02 14:33:04.031 | DTC Service | Requesting security definition data for: F.US.MNQH26. ID: 1 2026-03-02 14:33:04.031 | DTC Service | Using primary service for historical data for F.US.MNQH26 2026-03-02 14:33:04.031 | Historical data service client indicated that downloads are not enabled. Symbol: F.US.MNQH26. Data Type: Intraday data. 2026-03-02 14:33:04.031 | Historical data download ID 16 not found when removing ID from outstanding request set. 2026-03-02 14:33:04.031 | Real-time Intraday chart data file updates started for F.US.MNQH26 2026-03-02 14:33:04.033 | Opened cached Intraday file: C:\SierraChart\Data\F.US.MNQH26.scid. Thread ID: 17304 2026-03-02 14:33:04.033 | Intraday chart data file opened for F.US.MNQH26 2026-03-02 14:33:04.248 | Symbol Error | F.US.MNQH26 is unknown, unavailable, or improperly formatted. Market data request not allowed 2026-03-02 14:33:04.248 | DTC Service | Setting external service identifier for symbol F.US.MNQH26 to 42004946 2026-03-02 14:33:04.248 | DTC Service | Received security definition for symbol F.US.MNQH26 2026-03-02 14:33:08.815 | Requesting market depth updates for: F.US.MNQH26 if supported. NumLevels=1400 2026-03-02 14:33:08.923 | Symbol Error | F.US.MNQH26 is unknown, unavailable, or improperly formatted. Market depth request not allowed |