Support Board

Date/Time: Fri, 03 May 2024 05:25:35 +0000

Post From: cumalative delta difference on the same account

[2014-10-01 11:13:13] Link To Thread - Link To Post [Go To First Post]
User15378 - Posts: 45
Hi , I am having a problem with Cumulative Delta. When I click from 5 min chart to 30 min chart and back to 5 min chart my Delta bars change from when I was on 5 min chart. The last few bars either change color , get bigger or smaller, change direction or go slightly higher or lower after the change of time frame. It never used to do this, this problem started last week. We have not changed settings and are as you recommend. This is not as settings problem, it seems to be a data or feed problem. * It is as if the Data for Delta is not coming in fast enough. I have attached 2 screen shots of my 1 account on 2 different PCs , the one I did not refresh the Time frame and the other I refreshed it every few minutes for the last few bars. As you can see the difference , Now imagine the difference over a full day! Can you please re set my FXCM, Sierra, server or feed to try resolve this issue of Delta lagging urgently!! http://www.sierrachart.com/image.php?l=1412159494497.png -non refreshed http://www.sierrachart.com/image.php?l=1412159874357.png -refreshed