Support Board
Date/Time: Sat, 25 Apr 2026 19:24:17 +0000
Post From: live data randomly freezes
| [2026-02-27 20:03:44] |
| John - SC Support - Posts: 45769 |
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First, go through the items at the following link and see if any of them apply to your situation: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart If the above does not resolve the issue, then after you have a "stoppage", get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) And let us know the time of the incident in the global time zone that is set for your Sierra Chart (Global Settings >> Time Zone Settings). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |