Support Board
Date/Time: Tue, 14 Apr 2026 22:40:41 +0000
Post From: Trade not seen
| [2026-02-25 14:59:19] |
| John - SC Support - Posts: 45634 |
|
There is nothing we can do about it. You can try to reconnect your Sierra Chart sotware to your trading service by selecting "File >> Reconnect", but especially with Rithmic, this may not resolve the issue. In the end, the best solution in a scenario where Sierra Chart does not have the information on the open position is to call your broker to deal with the position. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |