Support Board
Date/Time: Thu, 26 Feb 2026 01:51:20 +0000
Post From: Secondary Instance Error
| [2026-02-25 14:54:23] |
| Sierra_Chart Engineering - Posts: 23027 |
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If there is an error connecting to the primary server address, for Teton order routing, and then there is another connection, the second connection goes to the backup server which will reject the connection and you will get that error message. just ignore it. It is not of a concern. It indicates a connectivity issue initially. But you will be routed through a backup connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-25 14:54:53
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