Support Board

Date/Time: Tue, 14 Apr 2026 06:48:16 +0000

Post From: Secondary Instance Error

[2026-02-25 14:50:24] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 45613
Check the setting for "Global Settings >> Data/Trade Service Settings >> Main Settings >> Use Backup Connectivity as Primary". If this is set to "Yes", then change it to "No". Then select "OK" to close that window and select "File >> Reconnect" to reconnect to the data/trading services. Otherwise, let us know if it is already set to "No". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing