Support Board
Date/Time: Sat, 14 Mar 2026 21:06:47 +0000
Post From: To continue to receive real-time CME data through the Denali Exchange Data Feed
| [2026-02-24 15:58:17] |
| John - SC Support - Posts: 45108 |
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emardiez1: You have not connected your Sierra Chart software to your live, funded, futures trading account. When you do this, then your "Verified Until" date will change to 30 days in the future. This date must be in the future in order for you to be able to get the CME Group data at the non-professional rates. You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Right now your "Verified Until" is showing as "0000-00-00", which is why we know you have not connected to your live account yet. If you need help connecting to your live account, then let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |