Support Board
Date/Time: Mon, 23 Feb 2026 18:05:33 +0000
Post From: keeps reconnecting all the time while you are in a trade
| [2026-02-23 15:04:03] |
| John - SC Support - Posts: 44754 |
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We see the following in your log: DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * DTC Client socket (5) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * Error getting address info for ds32-2.sierracharts.com. Windows error code 11001: No such host is known. * These all point to Internet connectivity issues. Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-23 15:04:16
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