Login Page - Create Account

Support Board


Date/Time: Sun, 15 Feb 2026 19:28:06 +0000



Post From: Why is my data delayed?

[2026-02-08 05:10:42]
Sierra_Chart Engineering - Posts: 22861
Refer to this post, we had an issue last week causing intermittent delays during high market activity. This is now resolved:
Notice: CME Denali Data Feed Intermittent Data Delay January 26-February 6, 2026

Regarding this:

Additionally, I often see slow historical data downloads on startup (about 5–10 minutes) even though I open Sierra Chart daily. In Task Manager, Sierra Chart typically uses <1 Mbps during the download. Is there any setting or limitation that could be restricting DTC/data throughput on my system?
Refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2026-02-08 05:13:31