Support Board
Date/Time: Sun, 15 Feb 2026 15:44:20 +0000
Post From: Why is my data delayed?
| [2026-02-07 17:47:38] |
| User422396 - Posts: 4 |
|
Hello Sierra Chart Support, I’m using SC Integrated Advanced with CME Group market data via the Denali Data Feed. During the RTH open yesterday, I noticed intermittent delayed real-time data on NQ in Sierra Chart prints were ~2–3 minutes behind compared to TradingView. The delay would resolve briefly, then recur during high volatility. Could you advise what typically causes this and what I should check (PC performance, multiple instances, chartbook/chart load, connection/data feed, etc.)? This raised concern about relying solely on Sierra Chart data during that period. PC / Network • Ryzen 9 9950X3D (16C/32T) • 32GB DDR5 • 2TB NVMe SSD • 600 Mbps wired (CAT7 Ethernet) Sierra Chart Setup • Instances: 2 • Chartbooks: 1 per instance • Charts: 11 per chartbook (includes Footprint and DOM; no Historical Market Depth) Additionally, I often see slow historical data downloads on startup (about 5–10 minutes) even though I open Sierra Chart daily. In Task Manager, Sierra Chart typically uses <1 Mbps during the download. Is there any setting or limitation that could be restricting DTC/data throughput on my system? Thank you. |