Support Board
Date/Time: Mon, 11 May 2026 21:47:57 +0000
Post From: Positions opening at random prices
| [2026-02-05 20:53:44] |
| John - SC Support - Posts: 46069 |
|
Please check the setting for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds". This should be set to "Yes", but we wonder if it is set to "No", and therefore you are getting delayed data. If it is set to "No", and you are wanting the data from our Denali Exchange Data Feed, then change this to "Yes", select "OK" to close that window, and then select "File >> Reconnect". You should be fine after this. But please also tell us what "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" is set to so we can fully understand the situation.. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |