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Date/Time: Thu, 18 Apr 2024 22:13:56 +0000



Post From: SC Data Feed is freezing upon price spikes (CL Futures - Nymex)

[2014-09-29 01:43:31]
Sierra Chart Engineering - Posts: 104368
We considered this problem over the weekend and did some testing . It is possible but uncertain, that the change to correct that original incident about a month ago may be the source of this problem you are reporting. This is not clear at this time.

We have made another change which will solve the problem assuming it is what we think it might be.

This change has been deployed to:
scdf1.sierracharts.com

This is only one of the two servers. So we will see how it goes on Monday.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing