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Date/Time: Wed, 18 Mar 2026 10:10:47 +0000



Post From: Not able to stop a trade

[2026-02-01 01:34:30]
Sierra_Chart Engineering - Posts: 23237
This would be due to an Internet connectivity issue at the time.

When this happens to speed up the reconnection to the server select File >> Reconnect.

There is also a web-based trading that you could use:
Sierra Chart Teton Futures Order Routing: Web-Based Trading Panel (Mobile Device Access)

This will not help though if you are using the same Internet connection.

Also refer to:
Overview of Trading: Handling Non-Responsive Orders Due to Lost Connectivity
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2026-02-01 01:38:01