Support Board
Date/Time: Sun, 15 Feb 2026 15:44:21 +0000
Post From: Installation error:maximum number of retries encountered
| [2026-01-31 13:11:08] |
| User789875 - Posts: 7 |
|
Okay, a new problem has arisen. I can log in now, but I can't download data. Here is the message log. 2026-01-31 13:02:29.555 | Trade activity files set size: 1 2026-01-31 13:02:29.595 | Reading Internal Order ID file. 2026-01-31 13:02:29.596 | Reading Trade Orders file. 2026-01-31 13:02:29.596 | Reading Trade Positions file. 2026-01-31 13:02:29.596 | Reading Trade Account Data files. 2026-01-31 13:02:29.597 | Software version: 2870 64-bit 2026-01-31 13:02:29.597 | Primary Thread ID: 18676 2026-01-31 13:02:29.597 | Usage end date: 2026-02-19 2026-01-31 13:02:29.597 | Enabled for: Advanced Features 2. 2026-01-31 13:02:29.597 | Enabled for: Sierra Chart Historical Data Service. 2026-01-31 13:02:29.597 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-01-31 13:02:29.597 | Enabled for: Delayed Denali Exchange Data Feed. 2026-01-31 13:02:29.597 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-01-31 13:02:29.597 | Current selected Data/Trading service: SC Data 2026-01-31 13:02:29.597 | Custom symbol settings values: enabled 2026-01-31 13:02:29.597 | Chart Update Interval: 400 2026-01-31 13:02:29.597 | Intraday Data Storage Time Unit: 1 2026-01-31 13:02:29.597 | Time Zone: +00:00:00 (UTC+00) 2026-01-31 13:02:29.597 | 2026-01-31 13:02:29 Local computer time in UTC 2026-01-31 13:02:29.597 | 2026-01-31 13:02:29 Local computer time in SC Time Zone 2026-01-31 13:02:29.597 | Program path: C:\SierraChart\ 2026-01-31 13:02:29.597 | Data Files path: C:\SierraChart\Data\ 2026-01-31 13:02:29.597 | OS Version Number: 10.0 2026-01-31 13:02:29.597 | Locale Setting: C 2026-01-31 13:02:29.597 | Crash reporter started: true 2026-01-31 13:02:29.597 | 2026-01-31 13:02:29.597 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2026-01-31 13:02:31.832 | Received 5 login tokens. 2026-01-31 13:02:32.037 | Symbol settings MD5 received. Request ID: 1. 2026-01-31 13:02:32.037 | Requested symbol settings for service code scdataallservices. Request ID: 2. 2026-01-31 13:02:34.048 | Symbol settings received. Request ID: 2. 2026-01-31 13:02:34.135 | 2026-01-31 13:02:34.136 | SC Data | Connection to server complete. 2026-01-31 13:02:34.136 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-01-31 13:02:34.136 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-01-31 13:02:37.353 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2026-01-31 13:02:37.363 | XAUUSD 1 Min #1 | Reloading chart. 2026-01-31 13:02:37.370 | XAUUSD Daily #2 | Reloading chart. 2026-01-31 13:02:37.376 | YMH26-CBOT 1 Min #3 | Reloading chart. 2026-01-31 13:02:37.382 | TICK-NYSE 1 Min #4 | Reloading chart. 2026-01-31 13:02:37.388 | MESH26-CME 1 Min #5 | Reloading chart. 2026-01-31 13:02:37.394 | AMZN-NQTV 60 Min #6 | Reloading chart. 2026-01-31 13:02:37.400 | EURUSD Daily #7 | Reloading chart. 2026-01-31 13:02:37.406 | EURUSD 5 Min #8 | Reloading chart. 2026-01-31 13:02:37.413 | MESH26-CME #9 | Reloading chart. 2026-01-31 13:02:37.420 | MESH26-CME 1 Min #10 | Reloading chart. 2026-01-31 13:02:37.548 | AAPL 5 Min #11 | Reloading chart. 2026-01-31 13:02:37.554 | BTCUSDT_PERP_BINANCE 1 Min #12 | Reloading chart. 2026-01-31 13:02:37.561 | YMH26-CBOT 10 Min #13 | Reloading chart. 2026-01-31 13:02:37.568 | AAPL 1 Min #14 | Reloading chart. 2026-01-31 13:02:37.582 | YMH26-CBOT 1 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YMH26-CBOT.scid 2026-01-31 13:02:37.582 | YMH26-CBOT 1 Min #3 | Chart data loading complete. 2026-01-31 13:02:37.582 | TICK-NYSE 1 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\TICK-NYSE.scid 2026-01-31 13:02:37.583 | TICK-NYSE 1 Min #4 | Chart data loading complete. 2026-01-31 13:02:37.583 | MESH26-CME 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MESH26-CME.scid 2026-01-31 13:02:37.583 | MESH26-CME 1 Min #5 | Chart data loading complete. 2026-01-31 13:02:37.583 | AMZN-NQTV 60 Min #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AMZN-NQTV.scid 2026-01-31 13:02:37.583 | AMZN-NQTV 60 Min #6 | Chart data loading complete. 2026-01-31 13:02:37.584 | EURUSD 5 Min #8 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EURUSD.scid 2026-01-31 13:02:37.584 | EURUSD 5 Min #8 | Chart data loading complete. 2026-01-31 13:02:37.584 | MESH26-CME #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MESH26-CME.scid 2026-01-31 13:02:37.584 | MESH26-CME #9 | Chart data loading complete. 2026-01-31 13:02:37.584 | MESH26-CME 1 Min #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MESH26-CME.scid 2026-01-31 13:02:37.584 | MESH26-CME 1 Min #10 | Chart data loading complete. 2026-01-31 13:02:37.585 | XAUUSD Daily #2 | Chart data loading complete. 2026-01-31 13:02:37.586 | EURUSD Daily #7 | Chart data loading complete. 2026-01-31 13:02:37.586 | XAUUSD 1 Min #1 | Chart data loading complete. 2026-01-31 13:02:37.600 | AAPL 5 Min #11 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AAPL.scid 2026-01-31 13:02:37.600 | AAPL 5 Min #11 | Chart data loading complete. 2026-01-31 13:02:37.600 | BTCUSDT_PERP_BINANCE 1 Min #12 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid 2026-01-31 13:02:37.600 | BTCUSDT_PERP_BINANCE 1 Min #12 | Chart data loading complete. 2026-01-31 13:02:37.600 | YMH26-CBOT 10 Min #13 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YMH26-CBOT.scid 2026-01-31 13:02:37.600 | YMH26-CBOT 10 Min #13 | Chart data loading complete. 2026-01-31 13:02:37.600 | AAPL 1 Min #14 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AAPL.scid 2026-01-31 13:02:37.607 | AAPL 1 Min #14 | Chart data loading complete. 2026-01-31 13:02:37.761 | Using symbol data fast lookup vector 2026-01-31 13:02:37.761 | SC Data with Depth | Starting real-time market data updates for: TICK-NYSE. ID: 1 Service code: statscalc 2026-01-31 13:02:37.761 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 10048 2026-01-31 13:02:37.761 | SC Data with Depth | Requesting security definition data for: TICK-NYSE. ID: 1 2026-01-31 13:02:37.761 | Starting DelayedDownloadMonitoringTimer 2026-01-31 13:02:37.761 | Starting HDTimeoutTimer 2026-01-31 13:02:37.761 | Added historical Intraday data request for TICK-NYSE to the queue. 2026-01-31 13:02:37.761 | Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. 2026-01-31 13:02:37.761 | Triggering next historical data download in queue. 2026-01-31 13:02:37.761 | DTC Client socket (2) | Creating socket. 2026-01-31 13:02:37.761 | DTC Client socket (2) | New receive buffer size: 0 2026-01-31 13:02:37.761 | DTC Client socket (2) | Connecting to IP: 69.39.70.241. 2026-01-31 13:02:37.761 | Delaying start of download for TICK-NYSE. 2026-01-31 13:02:37.762 | Mapping YMH26-CBOT to YMH26. Service code: cbot 2026-01-31 13:02:37.762 | Delayed Data Feed | Starting real-time market data updates for: YMH26-CBOT (YMH26). ID: 2 Service code: cbot 2026-01-31 13:02:37.762 | Delayed Data Feed | Connecting to the server ds25-2.sierracharts.com. Port 10043 2026-01-31 13:02:37.762 | Delayed Data Feed | Requesting security definition data for: YMH26-CBOT (YMH26). ID: 2 2026-01-31 13:02:37.762 | Added historical Intraday data request for YMH26-CBOT to the queue. 2026-01-31 13:02:37.762 | Intraday data recording state for symbol YMH26-CBOT is set to download 'Pending'. 2026-01-31 13:02:37.762 | Triggering next historical data download in queue. 2026-01-31 13:02:37.762 | DTC Client socket (3) | Creating socket. 2026-01-31 13:02:37.762 | DTC Client socket (3) | New receive buffer size: 0 2026-01-31 13:02:37.762 | DTC Client socket (3) | Connecting to IP: 64.152.155.21. 2026-01-31 13:02:37.762 | Using Bid/Ask average for last trade price for XAUUSD 2026-01-31 13:02:37.762 | SC Data with Depth | Starting real-time market data updates for: XAUUSD. ID: 3 Service code: fxcm 2026-01-31 13:02:37.762 | SC Data with Depth | Requesting security definition data for: XAUUSD. ID: 3 2026-01-31 13:02:37.762 | Added historical Intraday data request for XAUUSD to the queue. 2026-01-31 13:02:37.762 | Intraday data recording state for symbol XAUUSD is set to download 'Pending'. 2026-01-31 13:02:37.762 | Triggering next historical data download in queue. 2026-01-31 13:02:37.776 | Mapping AMZN-NQTV to AMZN-NQTV. Service code: nasdaq_exchange.data 2026-01-31 13:02:37.776 | Delayed Data Feed | Starting real-time market data updates for: AMZN-NQTV (AMZN-NQTV). ID: 4 Service code: nasdaq_exchange.data 2026-01-31 13:02:37.777 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2026-01-31 13:02:37.777 | Delayed Data Feed | Requesting security definition data for: AMZN-NQTV (AMZN-NQTV). ID: 4 2026-01-31 13:02:37.777 | Added historical Intraday data request for AMZN-NQTV to the queue. 2026-01-31 13:02:37.777 | Intraday data recording state for symbol AMZN-NQTV is set to download 'Pending'. 2026-01-31 13:02:37.777 | Triggering next historical data download in queue. 2026-01-31 13:02:37.777 | DTC Client socket (4) | Creating socket. 2026-01-31 13:02:37.777 | DTC Client socket (4) | New receive buffer size: 0 2026-01-31 13:02:37.777 | DTC Client socket (4) | Connecting to IP: 67.214.125.11. 2026-01-31 13:02:37.777 | Mapping MESH26-CME to MESH26. Service code: cme 2026-01-31 13:02:37.777 | Delayed Data Feed | Starting real-time market data updates for: MESH26-CME (MESH26). ID: 5 Service code: cme 2026-01-31 13:02:37.777 | Delayed Data Feed | Requesting security definition data for: MESH26-CME (MESH26). ID: 5 2026-01-31 13:02:37.777 | Added historical Intraday data request for MESH26-CME to the queue. 2026-01-31 13:02:37.777 | Intraday data recording state for symbol MESH26-CME is set to download 'Pending'. 2026-01-31 13:02:37.777 | Triggering next historical data download in queue. 2026-01-31 13:02:37.792 | Using Bid/Ask average for last trade price for EURUSD 2026-01-31 13:02:37.792 | SC Data with Depth | Starting real-time market data updates for: EURUSD. ID: 6 Service code: fxcm 2026-01-31 13:02:37.792 | SC Data with Depth | Requesting security definition data for: EURUSD. ID: 6 2026-01-31 13:02:37.808 | Added historical Intraday data request for EURUSD to the queue. 2026-01-31 13:02:37.809 | Intraday data recording state for symbol EURUSD is set to download 'Pending'. 2026-01-31 13:02:37.809 | Triggering next historical data download in queue. 2026-01-31 13:02:37.936 | Mapping AAPL to AAPL. Service code: us_equities_utp_cta_exchange.data 2026-01-31 13:02:37.936 | Delayed Data Feed | Starting real-time market data updates for: AAPL (AAPL). ID: 7 Service code: us_equities_utp_cta_exchange.data 2026-01-31 13:02:37.938 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2026-01-31 13:02:37.938 | Delayed Data Feed | Requesting security definition data for: AAPL (AAPL). ID: 7 2026-01-31 13:02:37.939 | Added historical Intraday data request for AAPL to the queue. 2026-01-31 13:02:37.939 | Intraday data recording state for symbol AAPL is set to download 'Pending'. 2026-01-31 13:02:37.939 | Triggering next historical data download in queue. 2026-01-31 13:02:37.939 | DTC Client socket (5) | Creating socket. 2026-01-31 13:02:37.939 | DTC Client socket (5) | New receive buffer size: 0 2026-01-31 13:02:37.939 | DTC Client socket (5) | Connecting to IP: 67.214.125.11. 2026-01-31 13:02:37.952 | SC Data with Depth | Starting real-time market data updates for: BTCUSDT_PERP_BINANCE. ID: 8 Service code: binance_cryptocurrency.exchange.data 2026-01-31 13:02:37.952 | SC Data with Depth | Requesting security definition data for: BTCUSDT_PERP_BINANCE. ID: 8 2026-01-31 13:02:37.952 | Added historical Intraday data request for BTCUSDT_PERP_BINANCE to the queue. 2026-01-31 13:02:37.952 | Intraday data recording state for symbol BTCUSDT_PERP_BINANCE is set to download 'Pending'. 2026-01-31 13:02:37.952 | Triggering next historical data download in queue. 2026-01-31 13:02:37.999 | Delayed Data Feed | Network connection to server complete. 2026-01-31 13:02:37.999 | Delayed Data Feed | Starting socket receive thread. 2026-01-31 13:02:37.999 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2026-01-31 13:02:38.069 | SC Data with Depth | Network connection to server complete. 2026-01-31 13:02:38.069 | SC Data with Depth | Starting socket receive thread. 2026-01-31 13:02:38.069 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2026-01-31 13:02:38.080 | Delayed Data Feed | Network connection to server complete. 2026-01-31 13:02:38.080 | Delayed Data Feed | Starting socket receive thread. 2026-01-31 13:02:38.080 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2026-01-31 13:02:38.240 | Delayed Data Feed | Network connection to server complete. 2026-01-31 13:02:38.240 | Delayed Data Feed | Starting socket receive thread. 2026-01-31 13:02:38.240 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2026-01-31 13:02:38.261 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2026-01-31 13:02:38.261 | Delayed Data Feed | Sending logon request message. 2026-01-31 13:02:38.396 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2026-01-31 13:02:38.396 | Delayed Data Feed | Sending logon request message. 2026-01-31 13:02:38.404 | SC Data with Depth | Setting DTC encoding to Binary VLS 2026-01-31 13:02:38.404 | SC Data with Depth | Sending logon request message. 2026-01-31 13:02:38.551 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2026-01-31 13:02:38.551 | Delayed Data Feed | Sending logon request message. 2026-01-31 13:02:38.706 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-01-31 13:02:38.802 | Delayed Data Feed | Received logon response. 2026-01-31 13:02:38.802 | Delayed Data Feed | Server Name: SC Realtime Server. 2026-01-31 13:02:38.802 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2026-01-31 13:02:38.802 | Delayed Data Feed | Successfully connected. 2026-01-31 13:02:38.802 | Delayed Data Feed | Trading is not supported. 2026-01-31 13:02:38.802 | Delayed Data Feed | MarketDepthIsSupported: 1 2026-01-31 13:02:38.802 | Delayed Data Feed | Restarting real-time data updates for symbol: AMZN-NQTV -> AMZN-NQTV 2026-01-31 13:02:38.811 | SC Data with Depth | Received logon response. 2026-01-31 13:02:38.811 | SC Data with Depth | Server Name: SC Realtime Server. 2026-01-31 13:02:38.811 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2026-01-31 13:02:38.811 | SC Data with Depth | Successfully connected. 2026-01-31 13:02:38.811 | SC Data with Depth | Trading is not supported. 2026-01-31 13:02:38.811 | SC Data with Depth | MarketDepthIsSupported: 1 2026-01-31 13:02:38.811 | SC Data with Depth | Restarting real-time data updates for symbol: BTCUSDT_PERP_BINANCE 2026-01-31 13:02:38.811 | SC Data with Depth | Restarting real-time data updates for symbol: EURUSD 2026-01-31 13:02:38.811 | SC Data with Depth | Restarting real-time data updates for symbol: TICK-NYSE 2026-01-31 13:02:38.811 | SC Data with Depth | Restarting real-time data updates for symbol: XAUUSD 2026-01-31 13:02:38.949 | Delayed Data Feed | Received logon response. 2026-01-31 13:02:38.949 | Delayed Data Feed | Server Name: SC Realtime Server. 2026-01-31 13:02:38.949 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2026-01-31 13:02:38.949 | Delayed Data Feed | Successfully connected. 2026-01-31 13:02:38.949 | Delayed Data Feed | Trading is not supported. 2026-01-31 13:02:38.949 | Delayed Data Feed | MarketDepthIsSupported: 1 2026-01-31 13:02:38.949 | Delayed Data Feed | Restarting real-time data updates for symbol: MESH26-CME -> MESH26 2026-01-31 13:02:38.949 | Delayed Data Feed | Restarting real-time data updates for symbol: YMH26-CBOT -> YMH26 2026-01-31 13:02:38.959 | Delayed Data Feed | Received logon response. 2026-01-31 13:02:38.959 | Delayed Data Feed | Server Name: SC Realtime Server. 2026-01-31 13:02:38.959 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2026-01-31 13:02:38.959 | Delayed Data Feed | Successfully connected. 2026-01-31 13:02:38.959 | Delayed Data Feed | Trading is not supported. 2026-01-31 13:02:38.959 | Delayed Data Feed | MarketDepthIsSupported: 1 2026-01-31 13:02:38.959 | Delayed Data Feed | Restarting real-time data updates for symbol: AAPL -> AAPL 2026-01-31 13:02:39.213 | Delayed Data Feed | Real-time data for symbol AMZN-NQTV is currently unavailable. 2026-01-31 13:02:39.213 | Delayed Data Feed | Setting external service identifier for symbol AMZN-NQTV to 525 2026-01-31 13:02:39.213 | Delayed Data Feed | Received security definition for symbol AMZN-NQTV 2026-01-31 13:02:39.218 | SC Data with Depth | Setting external service identifier for symbol BTCUSDT_PERP_BINANCE to 101 2026-01-31 13:02:39.218 | SC Data with Depth | Received security definition for symbol BTCUSDT_PERP_BINANCE 2026-01-31 13:02:39.218 | SC Data with Depth | Setting external service identifier for symbol EURUSD to 18 2026-01-31 13:02:39.218 | SC Data with Depth | Received security definition for symbol EURUSD 2026-01-31 13:02:39.218 | SC Data with Depth | Setting external service identifier for symbol TICK-NYSE to 1 2026-01-31 13:02:39.218 | SC Data with Depth | Received security definition for symbol TICK-NYSE 2026-01-31 13:02:39.218 | SC Data with Depth | Setting external service identifier for symbol XAUUSD to 62 2026-01-31 13:02:39.218 | SC Data with Depth | Received security definition for symbol XAUUSD 2026-01-31 13:02:39.293 | Delayed Data Feed | Setting external service identifier for symbol MESH26-CME to 42003800 2026-01-31 13:02:39.293 | Delayed Data Feed | Received security definition for symbol MESH26-CME 2026-01-31 13:02:39.293 | Delayed Data Feed | Real-time data for symbol YMH26-CBOT is currently unavailable. 2026-01-31 13:02:39.293 | Delayed Data Feed | Setting external service identifier for symbol YMH26-CBOT to 42005850 2026-01-31 13:02:39.293 | Delayed Data Feed | Received security definition for symbol YMH26-CBOT 2026-01-31 13:02:39.991 | Delayed Data Feed | Real-time data for symbol AAPL is currently unavailable. 2026-01-31 13:02:39.991 | Delayed Data Feed | Setting external service identifier for symbol AAPL to 12 2026-01-31 13:02:39.991 | Delayed Data Feed | Received security definition for symbol AAPL 2026-01-31 13:02:40.214 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-01-31 13:02:40.214 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-01-31 13:02:44.776 | HD Request # 1 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc 2026-01-31 13:02:44.776 | HD Request # 1 | Download start date-time: 2025-07-29 13:02:44.000000. File last date-time: 00:00:00.000000 2026-01-31 13:02:44.776 | HD Request # 1 | Using server: ds12.sierracharts.com port 10149 2026-01-31 13:02:44.776 | Socket (1) | Creating socket. 2026-01-31 13:02:44.776 | Socket (1) | New receive buffer size: 0 2026-01-31 13:02:44.776 | Socket (1) | Connecting to IP: 69.39.70.241. 2026-01-31 13:02:45.397 | HD Request # 1 | Setting DTC encoding to Binary VLS 2026-01-31 13:02:45.397 | HD Request # 1 | Sending historical data logon request message. 2026-01-31 13:02:45.725 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-07-29 13:02:44. Record interval: 1. Symbol: TICK-NYSE 2026-01-31 13:02:46.034 | HD Request # 1 | Decompressing data. 2026-01-31 13:02:46.577 | HD Request # 1 | Receiving Intraday data for TICK-NYSE starting at 2025-07-29 13:02:44.000000 2026-01-31 13:02:55.133 | Creating desktop shortcut 2026-01-31 13:03:27.957 | HD Request # 1 | Timestamp of first Intraday data file record written: 2025-07-29 13:02:44.000000. 2026-01-31 13:04:04.096 | Creating desktop shortcut | Number times message added: 1 2026-01-31 13:04:19.803 | DTC Client socket (2) | Socket gracefully closed by remote side. 2026-01-31 13:04:19.804 | DTC Client socket (2) | Close event error. Windows error code 10053: 你的主机中的软件中止了一个已建立的连接。 * 2026-01-31 13:04:19.804 | DTC Client socket (2) | CloseSocket call. 2026-01-31 13:04:19.804 | DTC Client socket (2) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-01-31 13:04:19.804 | DTC Client socket (0) | CloseSocket call. 2026-01-31 13:04:19.804 | SC Data with Depth | Disconnected from the server. 2026-01-31 13:04:19.804 | SC Data with Depth | Data feed disconnected. Will reconnect in 2 seconds. 2026-01-31 13:04:19.804 | DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-01-31 13:04:19.804 | DTC Client socket (2) | Closed. 2026-01-31 13:04:21.812 | SC Data with Depth | Connecting to the server ds4.sierracharts.com. Port 443 2026-01-31 13:04:21.812 | DTC Client socket (2) | Creating socket. 2026-01-31 13:04:21.812 | DTC Client socket (2) | New receive buffer size: 0 2026-01-31 13:04:21.812 | DTC Client socket (2) | Connecting to IP: 64.152.155.113. 2026-01-31 13:04:22.065 | SC Data with Depth | Network connection to server complete. 2026-01-31 13:04:22.065 | SC Data with Depth | Starting socket receive thread. 2026-01-31 13:04:22.065 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2026-01-31 13:04:22.345 | SC Data with Depth | Setting DTC encoding to Binary VLS 2026-01-31 13:04:22.345 | SC Data with Depth | Sending logon request message. 2026-01-31 13:04:22.688 | SC Data with Depth | Received logon response. 2026-01-31 13:04:22.688 | SC Data with Depth | Server Name: SC Realtime Server. 2026-01-31 13:04:22.688 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2026-01-31 13:04:22.688 | SC Data with Depth | Successfully connected. 2026-01-31 13:04:22.688 | SC Data with Depth | Trading is not supported. 2026-01-31 13:04:22.688 | SC Data with Depth | MarketDepthIsSupported: 1 2026-01-31 13:04:22.688 | SC Data with Depth | Restarting real-time data updates for symbol: BTCUSDT_PERP_BINANCE 2026-01-31 13:04:22.688 | SC Data with Depth | Restarting real-time data updates for symbol: EURUSD 2026-01-31 13:04:22.688 | SC Data with Depth | Restarting real-time data updates for symbol: TICK-NYSE 2026-01-31 13:04:22.688 | SC Data with Depth | Restarting real-time data updates for symbol: XAUUSD 2026-01-31 13:04:23.034 | SC Data with Depth | Setting external service identifier for symbol BTCUSDT_PERP_BINANCE to 101 2026-01-31 13:04:23.034 | SC Data with Depth | Received security definition for symbol BTCUSDT_PERP_BINANCE 2026-01-31 13:04:23.034 | SC Data with Depth | Setting external service identifier for symbol EURUSD to 18 2026-01-31 13:04:23.034 | SC Data with Depth | Received security definition for symbol EURUSD 2026-01-31 13:04:23.034 | SC Data with Depth | Setting external service identifier for symbol TICK-NYSE to 1 2026-01-31 13:04:23.034 | SC Data with Depth | Received security definition for symbol TICK-NYSE 2026-01-31 13:04:23.034 | SC Data with Depth | Setting external service identifier for symbol XAUUSD to 62 2026-01-31 13:04:23.034 | SC Data with Depth | Received security definition for symbol XAUUSD 2026-01-31 13:06:41.285 | Socket (1) | Socket gracefully closed by remote side. 2026-01-31 13:06:41.285 | Socket (1) | Close event error. Windows error code 10053: 你的主机中的软件中止了一个已建立的连接。 * 2026-01-31 13:06:41.285 | Socket (1) | CloseSocket call. 2026-01-31 13:06:41.285 | Socket (0) | CloseSocket call. 2026-01-31 13:06:41.285 | Socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-01-31 13:06:41.286 | Socket (1) | Closed. 2026-01-31 13:06:41.286 | HD Request # 1 | Error downloading historical Intraday data for TICK-NYSE. The network socket has been closed. Retrying download. 2026-01-31 13:06:41.286 | Added historical Intraday data request for TICK-NYSE to the queue. 2026-01-31 13:06:41.286 | Triggering next historical data download in queue. 2026-01-31 13:06:41.286 | Historical data download thread signaled to stop. 2026-01-31 13:06:41.286 | HD Request # 1 | Received 257648 Intraday data records from 2025-07-29 13:02:44.000000 to 2025-08-04 20:36:32.000000 (6.3 days. Delay: 179.7 days) and wrote 257648 records for TICK-NYSE 2026-01-31 13:06:41.286 | HD Request # 1 | Completion time: 3m 57s. 2026-01-31 13:06:41.286 | 2026-01-31 13:06:41.286 | HD Request # 2 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc 2026-01-31 13:06:41.296 | HD Request # 2 | Download start date-time: 2025-08-04 20:36:32.000000. File last date-time: 2025-08-04 20:36:32.000000 2026-01-31 13:06:41.296 | HD Request # 2 | Using server: ds4.sierracharts.com port 10150 2026-01-31 13:06:41.296 | Socket (1) | Creating socket. 2026-01-31 13:06:41.296 | Socket (1) | New receive buffer size: 0 2026-01-31 13:06:41.296 | Socket (1) | Connecting to IP: 64.152.155.113. 2026-01-31 13:06:41.812 | HD Request # 2 | Setting DTC encoding to Binary VLS 2026-01-31 13:06:41.812 | HD Request # 2 | Sending historical data logon request message. 2026-01-31 13:06:42.085 | HD Request # 2 | Requesting Intraday data. Start date-time: 2025-08-04 20:36:32. Record interval: 1. Symbol: TICK-NYSE 2026-01-31 13:06:42.340 | HD Request # 2 | Decompressing data. 2026-01-31 13:06:42.868 | HD Request # 2 | Receiving Intraday data for TICK-NYSE starting at 2025-08-04 20:36:32.000000 2026-01-31 13:06:52.530 | HD Request # 2 | Timestamp of first Intraday data file record written: 2025-08-04 20:36:32.000000. |