Support Board
Date/Time: Fri, 30 Jan 2026 18:57:27 +0000
Post From: Installation error:maximum number of retries encountered
| [2026-01-30 16:03:16] |
| User789875 - Posts: 4 |
|
Hi John, Thank you for your reply. To clarify a few points: I am not using an emulator. Sierra Chart is running on a Windows (Microsoft) PC. I have just successfully installed Sierra Chart using the ZIP installation method, but the issue still persists. After installation, I am still encountering the same error as before: “Timeout error – there was no response.” I have tried disabling the firewall completely. I also attempted to start Windows in Safe Mode, but the login still failed. Unfortunately, none of these steps resolved the issue, and I am still unable to log in. |
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