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Date/Time: Wed, 18 Mar 2026 09:50:49 +0000



Post From: Installation error:maximum number of retries encountered

[2026-01-30 16:03:16]
User789875 - Posts: 7
Hi John,

Thank you for your reply.

To clarify a few points:

I am not using an emulator. Sierra Chart is running on a Windows (Microsoft) PC.

I have just successfully installed Sierra Chart using the ZIP installation method, but the issue still persists.

After installation, I am still encountering the same error as before:
“Timeout error – there was no response.”

I have tried disabling the firewall completely.

I also attempted to start Windows in Safe Mode, but the login still failed.

Unfortunately, none of these steps resolved the issue, and I am still unable to log in.
image3.png / V - Attached On 2026-01-30 16:03:09 UTC - Size: 64.19 KB - 41 views