Support Board
Date/Time: Fri, 30 Jan 2026 18:56:21 +0000
Post From: Installation error:maximum number of retries encountered
| [2026-01-30 14:16:05] |
| User789875 - Posts: 4 |
|
I am experiencing persistent login issues with Sierra Chart and would appreciate your assistance. Initially, when I tried to log in, I repeatedly encountered the following error message: “Login Error: Timeout error. There was no response.” I attempted to resolve this by updating the software, but the update was unsuccessful. After that, I completely uninstalled Sierra Chart and performed a fresh installation. However, after reinstalling, I now receive a different error message: “Maximum number of retries encountered.” At this point, I am unable to log in at all. These issues occurred before I had the chance to properly learn or use the platform, and I believe they may be related to connectivity or authorization rather than intentional misuse. Please let me know if there are any steps I can take to resolve this issue, or if you need any additional information from my side. Thank you very much for your time and support. |
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