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Post From: Error logging into my account

[2014-09-27 16:21:40] Link To Thread - Link To Post [Go To First Post]
Tlaw1 - Posts: 15
I had everything up and running fine yesterday and when I opened the program up today, I received this message. anything you might be able to tell me about this error would be helpful. thanks and have a good day. : ) Software version: 1192 \| 2014-09-27 09:21:10 Usage end date: 2014-10-14 \| 2014-09-27 09:21:10 Enabled for: Advanced Features. \| 2014-09-27 09:21:10 Enabled for: Advanced Features 2. \| 2014-09-27 09:21:10 Enabled for: Sierra Chart Historical Data Service. \| 2014-09-27 09:21:10 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-09-27 09:21:10 Active service: CTS T4 FIX \| 2014-09-27 09:21:10 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2014-09-27 09:21:10 2014-09-27 09:21:10 Local computer clock time \| 2014-09-27 09:21:10 2014-09-27 16:21:10 GMT time \| 2014-09-27 09:21:10 2014-09-27 09:21:10 Time zone adjusted time \| 2014-09-27 09:21:10 Time difference to server time: 25 seconds. \| 2014-09-27 09:21:10 Program path: C:\SierraChart\ \| 2014-09-27 09:21:10 Data Files path: C:\SierraChart\Data\ \| 2014-09-27 09:21:10 OS Version Number: 5.1 \| 2014-09-27 09:21:10 Checking for new symbol settings for cts \| 2014-09-27 09:21:10 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 188.40.121.148 \| 2014-09-27 09:21:10 HTTP connection to www.sierrachart.com:80 (800) \| Connected. \| 2014-09-27 09:21:10 Symbol settings are up-to-date for cts \| 2014-09-27 09:21:11 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 \| 2014-09-27 09:21:15 CTS FIX - Firm: PTP \| 2014-09-27 09:21:15 CTS FIX socket (0) \| Resolved address fix-sim.t4login.com to IP 74.201.6.199 \| 2014-09-27 09:21:15 CTS FIX socket (1220) \| Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-09-27 09:21:16 CTS FIX socket (1220) \| Shutdown and closed. \| 2014-09-27 09:21:16 CTS FIX: Socket connection was closed without any logout messages sent or received. \| 2014-09-27 09:21:16 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-09-27 09:21:16 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-09-27 09:21:16 CTS FIX: Disconnected. \| 2014-09-27 09:21:16 HTTP connection to www.sierrachart.com:80 (800) \| Closed. No error. \| 2014-09-27 09:21:21 HTTP connection to www.sierrachart.com:80 (800) \| Shutdown and closed. \| 2014-09-27 09:21:21