Support Board
Date/Time: Sat, 07 Mar 2026 06:38:31 +0000
Post From: Message Log Review Request
| [2026-01-20 16:42:01] |
| John - SC Support - Posts: 44982 |
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The message about "ExtendTheFundedTradingAccountStatusExpirationDate" is normal. Every time you connect to a live account, we check this. But we do not update the date unless you are more than 5 days into the current period. So the message is just stating that the date is not updated as it does not need to be. There is nothing else in the log that shows any issues. And as stated above, there is nothing in the log that forces it to open - as there are specific messages that force the Message Log to open to let you know there is a serious issue. It is possible that the custom study you are using is writing to the log and having it open. But we do not see any messages in the log you sent related to this. The next time the Message Log opens automatically, check the last few lines and see what they state. In particular, look for an asterix (*) at the end of the line, as this is how we denote lines that are important and need the log to open. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |