Support Board
Date/Time: Sun, 18 Jan 2026 08:44:06 +0000
Post From: Error setting up Trade Account monitor
| [2026-01-17 20:11:19] |
| User339496 - Posts: 1 |
|
I’m having trouble with the Trade Accounts Monitor not showing account details or balances, even though the accounts are detected elsewhere. Interactive Brokers live account: It appears and is selectable in the Trade Window dropdown, but does not show in the Trade Accounts Monitor (no balance or details displayed). Trading Evaluator simulated account: I created a new account following the YouTube video instructions (name set, currency in USD). It says “created successfully,” but the account does not appear in the Trade Accounts Monitor at all. I have already tried: Reconnecting to the data feed Refreshing / reloading the Trade Accounts Monitor Closing and reopening the window Ensuring Trade Simulation Mode is off for live Checking the Message Log (no clear errors) Could you please let me know how to get these accounts to display properly in the Trade Accounts Monitor? Thank you very much for your assistance. Thanks! |